Terms of Service

Last updated September 2026

These terms govern your use of SplitDue (the "Service"). By creating an account you agree to them. If you do not agree, do not use the Service.

1. What SplitDue does

SplitDue is a calculation and record-keeping tool that helps landlords allocate shared utility costs among rental units and produce bills for tenants. SplitDue does not collect payments from tenants, does not send bills to tenants on your behalf, and does not provide legal, tax, or accounting advice.

2. Your responsibilities

You are solely responsible for the accuracy of the information you enter, for the allocation methods you choose, for disclosing those methods in your leases, and for complying with all federal, state, and local laws that apply to billing tenants for utilities, including limits on fees, required disclosures, and prohibitions in certain jurisdictions. Informational notes shown in the Service are provided for convenience only, may be incomplete or out of date, and are not legal advice.

3. Accounts and security

You must provide accurate account information and keep your password confidential. You are responsible for all activity under your account. Notify us promptly of any unauthorized use.

4. Subscriptions and billing

Paid plans are billed in advance on a monthly or annual basis through our payment processor, Stripe. New subscriptions include a free trial; your payment method is charged automatically when the trial ends unless you cancel first. You may cancel at any time from the billing page; access continues until the end of the paid period. Fees are non-refundable except where required by law.

5. Your data

You retain ownership of the data you enter. You grant us a limited license to store and process it in order to provide the Service. We keep your data separated from other customers' data and do not sell it. See our Privacy Policy for details.

6. Acceptable use

You may not use the Service to violate any law, to bill tenants amounts you know to be unlawful, to interfere with the Service, or to attempt to access other customers' data.

7. Disclaimer of warranties

The Service is provided "as is" without warranties of any kind. We do not warrant that calculations will meet the requirements of any particular jurisdiction or that the Service will be uninterrupted or error-free.

8. Limitation of liability

To the maximum extent permitted by law, SplitDue and its operators will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenue, arising from your use of the Service. Our total liability for any claim will not exceed the amount you paid us in the twelve months before the claim.

9. Changes and termination

We may update these terms or the Service. Material changes will be announced in the app or by email. We may suspend or terminate accounts that violate these terms. You may delete your account at any time by contacting support.

10. Contact

Questions about these terms: support@splitdue.com.